Protecting your privacy is important to Happee. This privacy statement applies to how we collect, use, disclose, transfer and store your data.

Collection and use of personal data
Personal data (or « personal information ») is data that can be used to uniquely identify or contact a single person or a company.

You may be asked to provide your personal data at any time when you are in contact with Happee.

What personal data we collect
When you open an account, use Happee online, offline, software or mobile services, or take part in an online survey, we may collect a whole set of information, including your name, postal address, telephone number, address and your preferences to be contacted.
How do we use your personal data?
The personal data we collect allows us to provide you with the latest product announcements, software and mobile updates (iOS and Android) and upcoming Happee events. They also allow us to improve our services, content and advertising. If you do not wish to appear on our mailing list, you can oppose it at any time by contacting us directly to request it.
We also use your personal data to help us develop, deliver and improve our products, services, content and advertising.
We may periodically use your personal data to send important notifications, such as communications about purchases and changes to our conditions and charters. As this information is important for your relationship with Happee, you cannot object to the receipt of these communications.
We may also use personal data for internal purposes, for example for audits, data analysis and research to improve Happee products, services and customer communications.
If you participate in a lottery, contest or similar promotional event, we may use the information you provide as part of the management of these programs.
Collection and use of non-personal data
We also collect non-personal data (data whose form does not allow us to make a direct connection with a particular person). We may collect, use, transfer and disclose non-personal data for any purpose. Below are examples of non-personal data we collect and how we can use it:

We may collect information such as business, language, postal code, area code, unique device identifier, location to allow us to better understand customer behavior and improve our products , services and advertisements.
If we combine non-personal data with personal data, the data thus combined will be treated as personal data as long as it remains associated.

Cookies and other technologies
Happee’s website, online services, interactive applications, e-mail messages and advertisements may use cookies and other technologies, such as web beacons. These technologies allow us to better understand user behavior, tell us which parts of our site are the most visited, and facilitate and measure the effectiveness of Internet advertising and searches. We treat the data collected by cookies and other technologies as non-personal data. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal data by local law, we will also treat these identifiers as personal data. Likewise, insofar as non-personal data is associated with personal data, we will treat the information thus associated as personal data for the purposes of this confidentiality agreement.

Happee also use cookies and other technologies to remember your personal data when you use our site, online services and applications. In this case, our goal is to make your visit more practical and to personalize it. For example, knowing your first name will allow us to welcome you on your next visit to the Happee administration. Knowing your country and your language allows us to offer you a more effective personalized visit. Knowing that someone using your computer or device has purchased a certain product or used a particular service helps us make our advertising and electronic communications more relevant to your interests. Finally, knowing your contact information and having information about your computer or device helps us register your products, customize your operating system, and provide you with better customer service.

Like many websites, we collect certain information automatically and store it in log files. This data includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), landing and exit pages, operating system, date / time. and data relating to your journey on the site.

We use this data to understand and analyze trends, administer the site, understand user behavior on the site and collect demographic information about all of our users. Happee may use this information for its marketing and advertising services.

In some of our e-mail messages, we use a « click URL » linked to the content of the Happee website. When customers click on one of these URLs, they are transferred to another web server before arriving on the landing page of our site. We track these clicks to help us determine interest in certain topics and measure the effectiveness of our customer communications. If we prefer not to be followed in this way, you should not click on text or graphic links in email messages.

Other provisions
Happee may be required – by law, in legal proceedings, litigation and / or a request from the public authorities of your country of residence or otherwise – to disclose your personal data. We may also disclose your data if we believe that for national security, law enforcement, or other matters of public interest, disclosure is necessary or appropriate.

We may also disclose information about you if we believe that such disclosure is reasonably necessary to enforce compliance with our terms and conditions or to protect our business or our users. In addition, in the event of restructuring, merger or sale, we may transfer any personal information that we collect to the third party concerned.

Protection of personal data
Happee takes precautions – including administrative, technical and physical measures – to protect your personal data from loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction.

Online services: Online administration, ordering process, mobile application, tablet application, use Secure Sockets Layer (SSL) encryption on all web pages on which personal data is collected. To make purchases from these services, you must use an SSL browser, such as Safari, Firefox or Internet Explorer. This will preserve the confidentiality of your personal data when it is transmitted over the Internet.

When you use certain Happee services or applications or participate in a forum or chat, the personal data that you share is visible to other users who will be able to read, collect and use it. You are responsible for the personal data that you decide to submit in these circumstances. For example, if you provide your name and email address on a forum, this information will be public. You should be careful when using these features.

Integrity and retention of personal data
Apple makes it easy for you to maintain the accuracy, currency, and integrity of your personal data. We will keep your personal data for the time necessary for the purposes described in this confidentiality agreement, unless a longer retention period is required or permitted by law.

We do not knowingly collect personal data from children under the age of 13. If we are informed that we have collected personal data from a child under the age of 13, we will take steps to delete that information as soon as possible.

Third party sites and services
Happee’s websites, products, applications and services may contain links to third party websites, products and services. Our products and services may also use or offer third-party products or services – for example, a third-party iPhone application. The information collected by third parties, which may include elements such as location data or contact details, are governed by their privacy policies. We invite you to read the privacy policies of these third parties.

International users
The information you disclose may be transferred to, or available to, companies around the world, as described in this privacy statement. Happee complies with the Safe Harbor principles for the collection, use and retention of personal information collected by companies in the European Economic Area. As well as international regulations.

Protecting your privacy: a company-wide commitment
Anxious to preserve the security of your personal information, we communicate these confidentiality and security rules to each of our employees and apply a very strict policy in this area within our company.

Privacy questions
If you have any questions or concerns regarding the processing of your data or the Happee Privacy Undertaking, please contact us.

Happeep can update its Confidentiality Charter commitment periodically. In the event of a substantial change, a notification will be posted on our website, accompanied by the updated confidentiality agreement.

Last update: 02.03.2020

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